30 Day Return

We really hope you’ll enjoy your desk for years to come. But, if for any reason, you’d like to return it within 30 days of having received it, you can email us at support@charcoal.inc and we’ll arrange for the return.

In the email, please mention,

Your order number

Your full name

After the product is returned. We will refund the entirety of the purchase price, minus the applicable return shipping fee.

Also, to ensure that you can’t be held responsible for damage that may happen during transit, please return the desk in its original packaging.

If you find a manufacturing defect on the desk and hence wish to return the desk, please reach out by following the same process mentioned above and include a picture of the defect in the email. We will assume the desk is defect free if we do not receive a return request email for it within 48 hours after delivery.

Please note:

There might be slight bending of the tabletop over time if it is exposed to a large degree of temperature variation.

You may find extremely tiny dots on the acrylic which is a natural result of manufacturing process.

Desk might have minor scuffs that are hardly noticeable which is due to the nature of the material.