Free Returns

30 Day Return

We really hope you’ll enjoy your desk for years to come. But, if for any reason, you’d like to return it within 30 days of having received it, you can email us at support@charcoal.inc and we’ll arrange for the return.

In the email, please mention,

  • Your order number
  • Your full name
  • The items products being returned

We will refund the entirety of the purchase price, minus the applicable return shipping fee.

Also, to ensure that you can’t be held responsible for damage that may happen during transit, please return the desk in its original packaging.